What forms of payment does HAMA accept?
Will I be charged sales tax?
What if I need to modify the contents of my order?
Where does HAMA ship?
What is your return policy?
How can I return my order?
When will I receive my refund?
What certifications do your bedding products have?
What certifications do your bath products have?
How should I care for my bedding products?
How should I care for my bath products?
This website is operated by HAMA Ventures, Inc. Throughout the Site, the terms “we”, “us” and “our” refer to HAMA. HAMA offers this Site, including all information, tools, and services available from this Site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our Site and/or purchasing something from us, you agree to be bound by the following terms and conditions of service (“Terms of Service”, “Terms”), including those additional terms and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our Site. By accessing or using any part of the Site, you agree to be bound by these Terms of Service. If you do not agree to all the Terms of this agreement, then you may not access the Site or use any of its services. If these Terms of Service are considered an offer, your acceptance is expressly limited to these Terms.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
We reserve the right to refuse service to anyone for any reason at any time.
You understand that Personal Information submitted on our Site or through the store (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Site, any portion of our services, or any contact on the Site through which the service is provided without our express written permission.
The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.
ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this Site is not accurate, complete, or current. The material on this Site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this Site is at your own risk.
This Site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this Site at any time, but we have no obligation to update any information on our Site. You agree that it is your responsibility to monitor changes to our Site.
HAMA Ventures, Inc is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of any email or downloads due to technical problems or traffic congestion on the Internet or on any of the HAMA Ventures, Inc services or combination thereof, including any injury or damage to users or to any person's computer related to or resulting from use of the HAMA Ventures, Inc website services. Under no circumstances shall HAMA Ventures, Inc be responsible for any loss or damage, including personal injury or death, resulting from use of HAMA Ventures, Inc services, and are provided “AS-IS” and as available and HAMA Ventures, Inc expressly disclaims any warranty of fitness for a particular purpose or use.
The prices displayed on this site are quoted in U.S. Dollars and Canadian Dollars and are valid and effective only in the United States and Canada. Additional shipping and other charges may apply for orders outside of the United States and/or into US territories, and Canada, and you will be advised of such charges and your responsibility for any portion thereof before we finalize and ship your order. Furthermore, while we do our best to assure that the taxes quoted for a particular order are accurate for the applicable location to which the order is being shipped, should an erroneous quote be provided, we will notify you of such error before finalizing and shipping your order. You will be responsible for all applicable taxes, regardless of the amount quoted on the DiscoverHama.com website at the time of your order.
Arif Shah (Founder)
Personal Information is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual and, in the case of California, information that can be directly or indirectly linked to a particular household.
HOW WE COLLECT PERSONAL INFORMATION
We may collect personal information about you when you visit our website, visit our social media pages, visit our facilities or office, contact us or when we communicate with you, use our products and services as an authorized user on behalf of one of our customers, sign up for marketing emails or place an order resulting in transactional emails, and register for, attend, or participate in one of our events, contests, or campaigns.
WHAT WE COLLECT IN TERMS OF PERSONAL INFORMATION
We may collect the following types of Personal Information: Contact Information including name, address, email address, and phone numbers; Account Information including username, password, and other credentials; Financial Information including bank and credit account information or other payment system information; User Information including login history, purchase history, communications, preferences, and demographic information; Information from Social Media Accounts including information concerning your name and social media profiles; Other Information including birthdate; and Automatically Collected Information including IP address, device identification, browser type and setting, system usage and settings, referring website addresses, geolocation data, email tracking, browsing and content access activity on our website. Please note your Personal Information will only be retained for as long as necessary to achieve the purposes for which it was collected.
WHY WE COLLECT PERSONAL INFORMATION
We may use your personal information for the following purposes:
Transactional Purposes: We use your contact information, financial information, and commercial information to: Receive, process, confirm, send and track your order, subscription or registration; Communicate with you about your order, subscription, loyalty status or registration; Process any subscription or registration you make to one of our services; and Maintain your "Wish List" or “Shopping Cart” through your account.
Analytical Purposes: We use your other identifying information, internet activity and browsing history, commercial information, demographic information in aggregate, and geolocation data to analyze preferences, trends and statistics.
Marketing and Promotional Purposes: We use your contact information, commercial information, demographic information, internet or other electronic activity, geolocation data, and inferences to: Inform you of our new products, services and offers; Provide you with and measure and optimize targeted advertising; Run contests, promotions and sweepstakes; Provide you with our loyalty program including earning rewards and access to member-only deals; Establish connections among related web browsers and devices (such as smartphones, tablets, computers, game consoles, and Internet-connected TVs) for targeted advertising, analytics, and reporting purposes.
Maintenance and Improvement of Services and Website: We use your contact information, commercial information, and internet activity and browsing history to: Provide and maintain functionality on our website, including our live chat and customer review features; Handle your customer services requests; Help us diagnose technical and service problems and administer our stores, and websites.
Review and Content Creation Purposes: We use your contact information, commercial information, and content that you have generated or created to enable reviews of our products and to display content that you have created and allowed us to display on our website and services and on social media and other advertising.
Security: We use your contact information, other identifying information, commercial information, financial information, geolocation data, internet activity and browsing history, and inferences to protect this website, our company, you, and others, and to prevent fraud, theft and misconduct.
SHARING PERSONAL INFORMATION
We may share your Personal Information with third parties as follows:
Our Service Providers: We may contract with companies or persons to provide certain services including credit card processing, marketing, shipping, data analysis and management, promotional services, IT and system administration, data hosting, and research. We call them our Service Providers. We provide our Service Providers with the information needed for them to perform these services. We also ask our Service Providers to confirm that their privacy practices are consistent with our policies and practices, and with any governing laws and regulations.
Our Select Partners: From time to time we might establish a business relationship with other persons or entities whom we believe trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. These are known as our Select Partners. In such cases we might rent, exchange, share and/or cross-reference information, including contact information about you that will enable such persons or entities to contact you regarding products and services that may be of interest to you.
Third-Party Marketing Partners: We make our postal mailing address list and email list, for customers in the United States, available to selected third party marketing partners so that they may provide you with information about product or service offerings, events or promotions, which may be of interest to you. You may opt-out of having such information shared for this purpose. Please see Your Rights in Section 10 below.
Compliance and Safety: We may share Personal Information as necessary to enforce our Terms and Conditions, detect and prevent fraud, ensure the safety and security of our customers and other persons, and protect our rights and property and the rights and property of our customers and third parties.
Professional Advisers: In individual instances, we may share Personal Information with professional advisers acting as service providers, data processors, or joint controllers - including lawyers, bankers, auditors, and insurers.
Third Parties Involved in a Corporate Transaction: We may share Personal Information with a third party if we are involved in a merger, reorganization, dissolution or other corporate change, or if some or all of our business, assets or stock are acquired by a third party.
To Governmental Authorities, Courts, and Regulators: We may share Personal Information with government authorities, courts or regulators in accordance with our legal obligations under applicable laws.
HOW WE PROTECT PERSONAL INFORMATION
In proportion to the sensitivity of the information, we maintain reasonable administrative, technical, and/or physical safeguards and appropriate security measures to protect Personal Information from loss, misuse or unauthorized access, disclosure, alteration, or destruction of the information you provide. However, we cannot guarantee the security of your Personal Information, as no electronic data transmission or storage of information is completely secure. If an incident is reported affecting your information, we will investigate and comply with all required reporting obligations.
Depending on the geographical region in which you live, you may have certain rights with respect to your Personal Information, including rights to:
• Know what Personal Information about you we have collected
• Obtain a copy of the Personal Information about you in a usable format that can be transferred to another data controller;
• Know more about how we processed your Personal Information;
• Know what Personal Information about you we have collected;
• Fix inaccurate or incomplete Personal Information;
• Have your Personal Information removed or deleted;
• Restrict our processing of your Personal Information;
• Transfer your Personal Information to another data controller;
• Object to our processing and use of your Personal Information;
• Opt out of certain disclosures of your Personal Information to third parties;
• Not be discriminated against for exercising your rights. If you request that we delete your Personal Information, certain of our products and services may no longer be available to you;
• Not be subject to automated decision-making, including profiling, which has legal or other significant effects on you;
• Withdraw your consent at any time (to the extent we base processing on consent), without affecting the lawfulness of the processing based on such consent before its withdrawal; and
• Lodge a complaint with a supervisory authority.
If you are a resident of the United States, we will honor the rights granted under the California Consumer Privacy Act (“CCPA”) regardless of your state of residence.
Should you wish to exercise any of these rights, please contact us by using the information provided below. We will respond to all legitimate, verifiable requests as quickly as possible and will contact you if we need additional information.
Our websites are not directed at children. We do not knowingly collect Personal Information from children under the age of 16. If you are a parent or guardian and believe your child has provided us with Personal Information without your consent, please contact us by using the information in the “How To Contact Us” section below and we will take steps to delete the Personal Information from our systems.
If you are a California resident, the CCPA requires us to disclose the following information with respect to our collection, use and disclosure of Personal Information, and your rights under the CCPA.
Categories of Personal Information Collected: In the preceding 12 months, we have collected the categories of Personal Information identified above in Section 3 “Personal Information We Collect”.
Business or Commercial Purpose for Collecting and Using Data: We collect Personal Information for the business and commercial purposes described above in Section 4 “Purposes For Use Of Personal Information”.
Categories of Sources of Personal Information: We collect Personal Information from you and the sources described above in Section 2 “When We Collect Your Personal Information”.
Categories of Personal Information Disclosed: In the preceding 12 months, we have disclosed Personal Information for business or commercial purposes: personal identifiers, contact information, internet and electronic network activity information, user information, and other information that we have derived or inferred about you, that relates to you, or is reasonably capable of being associated with you.
Categories of Third Parties with Whom We Share Personal Information: We may share your Personal Information with the third parties as described above in Section 7 “How We Share Your Personal Information with Third Parties”.
Sale of Personal Information: We may “sell” (defined in CCPA as “renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s personal information by the business to another business or a third party for monetary or other valuable consideration”) the following categories of personal information:
• Characteristics of protected classifications under California and federal law;
• Internet/electronic activity;
• Commercial information; and
• Inferences drawn from the categories described above in order to create a profile about you to reflect your preferences, characteristics, preferences, behavior and attitudes.
We “sell” your personal information to Select Partners and to digital advertising networks. We do not knowingly collect or sell the personal information of minors under the age of 16.
Your Consumer Rights: California consumers have the right to request information regarding their Personal Information, a copy of their Personal Information, additional details about our information practices, and deletion of their Personal Information (subject to certain exceptions). California consumers also have the right to opt out of sales of Personal Information, if applicable.
You may designate an authorized agent to exercise these rights on your behalf by providing written materials demonstrating that you have granted the agent authorization to act on your behalf. Please note that if an authorized agent submits a request on your behalf, we may need to contact you to verify your identity and protect the security of your Personal Information.
We will not discriminate against you if you choose to exercise your rights under the CCPA.
Right to Know: You may request information about and a copy of the Personal Information we have collected about you in the last 12 months. You may also request additional details about our information practices, including the categories of Personal Information we have collected about you, the sources of such collection, the categories of Personal Information we share for a business or commercial purpose, and the categories of third parties with whom we share your Personal Information. You can make these requests by contacting us as described below in Section 14 “How To Contact Us”. After submitting your request, please monitor your email for a verification email. We are required by law to verify your identity prior to granting access to your data in order to protect your privacy and security. In order to designate an authorized agent to act on your behalf you must provide the authorized agent with written permission to do so, and your authorized agent must submit that written proof at the time they make the request on your behalf.
Deletion: You may request that we delete the Personal Information we have collected about you. Please note that we may retain certain information as required or permitted by applicable law. You can make these requests by contacting us as described below in Section 14 “How To Contact Us”. After submitting your request, please monitor your email for a verification email. We are required by law to verify your identity prior to deleting your data in order to protect your privacy and security. If you request that we delete your Personal Information, certain of our products and services may no longer be available to you. In order to designate an authorized agent to act on your behalf you must provide the authorized agent with written permission to do so, and your authorized agent must submit that written proof at the time they make the request on your behalf.
Right to Opt Out of Sale: You have the right to opt out of the sale of your Personal Information to third parties, as “sale” is defined under the CCPA.
You can make opt out requests by contacting us via the information provided at the bottom of this section. After submitting your request, please monitor your email for a verification email. We are required by law to verify your identity prior to granting access to your data in order to protect your privacy and security. In order to designate an authorized agent to act on your behalf you must provide the authorized agent with written permission to do so, and your authorized agent must submit that written proof at the time they make the request on your behalf.
For additional information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org or by mail using the details provided below:
HAMA Ventures Inc
Attn: Privacy Manager
139 North 10 Street
Last updated: August 22, 2023
We would love to hear from you. Please write to us at email@example.com and one of the team will get back to you as soon as possible.